Thank you for visiting the CMSAS Limited website. Please note, we are NOT the gov.uk Child Maintenance Service (CMS). If you need to contact the CMS, the number for an existing case with the CMS is 0800 171 2345 and for a new case is 0800 988 0988 or you can go to their website here: https://www.gov.uk/child-maintenance-service. CMSAS Limited consultants are specialists in the Statutory Scheme of child support, as administered by the Child Maintenance Service. We would like to make you aware that we are not the gov.uk Child Maintenance Service (CMS). We are a private company that provide a chargeable service of support, guidance and advice to both Receiving and Paying Parents, with Child Maintenance issues, assessments, appeals, tribunals and all Child Maintenance matters pertaining to the CMS (Child Maintenance Service) and/or HMCTS (Her Majesty’s Courts and Tribunals Service), including where difficulties develop with the CMS and/or HMCTS.

Child Maintenance Payments, Fees & Charges

Application to the Child Maintenance Service (CMS)

Currently there is a £20 fee payable when making an application to the Child Maintenance Service (CMS). The fee is payable whether a child support calculation is made as a result of the application. If the Collect and Pay service is required further charges will be applied however, if the Direct Pay service is used, fees and charges can be avoided.

Direct Pay

This is the preferred method used by the CMS as both parties have agreed that the calculated amount owed should be paid directly by the non-resident parent to the person with care. The CMS will inform each parent of the amount of any initial arrears and the date the regular payments should start. Payment by standing order is recommended or a money transfer service (such as PayPal or MoneyGram) if the person with care does not want to disclose financial details to the non-resident parent.

To maintain a case on Direct Pay and to avoid further charges the non-resident parent must make the payments the CMS have calculated. If the payment agreement breaks down, the person with care can ask to use the Collect and Pay service and charges will be applied.

Collect & Pay

If the non-resident parent fails to make the regular payments directly to the person with care, the person with care can request the payment of child support be made via the CMS.  The CMS calls this collection service ‘Collect and Pay’. Both parents must pay regular fees if the ‘collect and pay’ service is used.

The following fees will be added:

  • The non-resident parent will pay an additional 20% of the maintenance calculation.
  • The parent with care will lose 4% of any maintenance paid.
  • If enforcement action is taken, further charges may be applied.

Collect & Pay Example

Joe, the non-resident parent (NRP) of four children who live with his former partner, Susan, the resident parent (RP). Joe has been assessed as liable to pay £35 per week in Child Support to Susan. If the collection service is used, Joe must, in fact, pay £42 per week (£35 + (20% of £35)) to the CMS.

The CMS also deducts £1.40 (4% of £35) from the Child Support due to Susan, so she receives £33.60 per week. The balance of £8.40 per week is retained by the CMS.

Further examples of calculations can be found by clicking here.

If you would like to arrange an initial consultation with us, please click here or select one of the options below.

Initial Consultation

We charge £175 (£210 inc. VAT) for an initial consultation.

Additional Consulting Hours

We charge £150 (£180 inc. VAT) for additional hours.

Mother kissing her son