Reviews

Many thanks to my caseworker Kate who helped me through the tribunal process from explaining the court process, analysing evidence and writing a statement for court. She was there every step of the way reminding me of deadlines, next steps and what to expect. Even after 2 hearings she is still checking I am up to date with paperwork and chasing CMS for the correct calculations for payments. With Kate’s help and professional advice, I was successful at tribunal and my children will receive the correct maintenance due.

I am writing to let you know how much I appreciate the exceptional support from Kate Clark at CMSAS during my Child Maintenance appeal process. Kate’s expertise, dedication, and unwavering commitment to helping me navigate the complexities of my appeal were instrumental in achieving a successful outcome.

I first engaged with Kate in March 2022 when I faced the daunting task of appealing a Child Maintenance decision on a shared lives with order. From the outset, Kate demonstrated an incredible ability to explain intricate legal processes and timelines in an understandable and reassuring manner. Her patience and willingness to guide me through every step of the appeal process were remarkable.

Kate’s guidance and support were not limited to mere explanations. She proactively assisted me in preparing the necessary documentation for the appeal, ensuring that my case was comprehensive and compelling. Her attention to detail and meticulous approach played a significant role in setting the foundation for my appeal.

Throughout the journey, Kate maintained consistent communication, keeping me well-informed about the progress of my appeal, the significance of various developments, and what was expected from me. Her clear explanations gave me the confidence to face each stage of the process.

As the tribunal date approached, Kate’s support became even more invaluable. Recognizing my nerves and concerns about representing myself at the hearing, she recommended that I self-represent and offered her unwavering guidance to help me prepare my case. I was particularly anxious due to my limited legal knowledge, but Kate’s assurance and expertise instilled a sense of preparedness in me.

I would be remiss not to mention the exceptional support provided by her colleague as well. Together, they conducted a conference call with me in the days leading up to the hearing. Their coaching and insights on presenting my case were invaluable, and they addressed my concerns with patience and care.

In the days leading up to the hearing, Kate and her colleague maintained constant contact with me, ensuring I had all the necessary information and answering any questions. Their commitment to my success was evident and gave me the reassurance I needed during that critical period.

I am elated to share that, thanks to Kate and her colleague’s guidance, I emerged victorious in my appeal. The result exceeded my expectations, and I am confident that this success would not have been possible without their exceptional support, even in the context of shared lives with order.

Kate’s dedication, expertise, and unwavering support have left an indelible mark on my journey. Her guidance transformed what could have been a daunting and overwhelming process into a manageable and successful endeavour. I am immensely grateful for her unwavering commitment to my case and genuine care for my well-being throughout the process.

In conclusion, I would like to express my gratitude to Kate Clark and colleague at CMSAS for their exceptional support, which helped me to achieve a favourable outcome in my Child Maintenance appeal. Their contributions have made a profound difference in my life, and I will forever be indebted to them for their unwavering assistance.